There is some contradiction in the fact that the busier I get working with communities of practice the less time I find to blog about my experiences. And a blog does not seem the best place for digesting experiences, rather for pointing to new articles, phrases, things you overheard that ring a bell, etc.
So here are two oneliners I heard at the end of a meeting about e-tools and communication, worth sharing with you:
'Communiceren is zo dicht mogelijk langs elkaar heen praten'
(seems to be a quote from Seth Gaaikema :)
'Luisteren is wachten tot de ander is uitgepraat'
I discovered the first one is quite famous and even the titel of a book.
Those are hard to translate but let me try: 'communication is trying to talk as closely as possible past each other' (don't know if that's still english). The second one is easier: 'Listening is waiting till the other finished talking'
'Luisteren is wachten tot de ander is uitgepraat'
ReplyDeleteIF only listening is that easy! Listening is not an easy skill to master. To be a good listener is more than just 'be patience and wait till the other finish talking'.
While we are trying to listen, we are constantly being influence by outside noises: emotions, familiarity of the topics, biases, actual physical background noises, experiences... the list is long and varied.
But I also think, if one wants a good ear to listen to us, we have to be sensitive to the 'problems' that are facing the 'listener'.
I can only be as good a listener, when I feel I am totally, and together, submerge in the 'problems/issues' of the speaker.