Crash course in Dutch to understand this new year's card:
Tuesday, December 30, 2008
Crash course in Dutch to understand this new year's card:
Thursday, December 18, 2008
How do you introduce a web2.0 way of working in your organisation?
Guess who these two gentlemen are? They are two of the 'civil servants2.0' or rather the initiators of such a project within the ministry of agriculture in the Netherlands. I interviewed them and posted it in my Dutch blog, but since their lessons about introducing web2.0 in a (civil service) organisation are very relevant I'm going to cross-blog it.
The initiative started with a small (roughly 10) group of people from different departments, but it started from the information policy side. They wanted to create room to discuss the implication of an open, web2.0 way of working as a strategic change for the ministry. They started with the joint drafting of a plan: in a wiki because they wanted to walk the web2.0 talk. In the meantime, they worked on influencing the various management layers. Almost two years later, Davied was appointed full-time project leader of 'civil servant2.0'. They formulated 4 critical success factors looking back at the process so far:
- The small but growing network they created was crucial. It created its own dynamics and energy.
- Creation of support throughout the layers of the organisation by means of informal contacts rather than using the formal decision-making ways.
- Recruting and working with people with enthusiasm and energy. Not investing time in people who are not interested at all. (but remain aware of those people at all times)
- Collaboration and interaction with other organisations (the 'outside') has had a positive influence on putting web2.0 high on the agenda.
Interestingly enough, this could read like advice for any change trajectory... I'd be happy to explore more in-depth how you can design the introduction trajectory as a change process.. What's special about this process as compared to other change processes?
Sunday, December 14, 2008
The networked student and knowledge worker
The way the networked student uses web2.0 services is basically the way I use them. So it could be the knowledge worker2.0 too. I wonder though, about individual paths and diversity. I don't think learning by blogging works for every student, or does it? I also wonder what it takes in terms of knowing what direction you want to take. In my experience you have to be quite focused (and not loosing any serendipity at the same time) not to waste a lot of time. What do you think?
And what does it mean for education. I'm teaching too, but the blog idea I introduced didn't take off naturally and I didn't have time to guide it properly. So it would need sufficient guidance from teachers to make it really useful..
Sunday, December 07, 2008
Social media for 'draagvlakversterking'
We played the Dutch social media game in 3 groups of 10 people. After the game we organised peer coaching in small groups of 4 behind the computer. People could show each other examples of how they used web2.0 for 'draagvlakversterking' and/or ask each other for informal advice. The game was inspired by the social media game developed by Beth Kanter and David Wilcox. In itself an example of how web2.0 can help you do your work! I used the motivation that people wrote before the workshop to tailor the cards towards the questions in the group. It worked really well, in my group the first card already started a 20 minutes discussion! At the end of the day we discovered by reading twitters that it was snowing outside in Utrecht :). From the evaluation I noticed that it opened people's eyes to the complexity of 'using' web2.0 and realized web2.0 is not a panacea. They appreciated the realism, attention for the difficulties and risks involved. Some learned that working with web2.0 is not equivalent to building your own communities, but that your strategies may include making use of other online spaces like hyves, facebook or twitter.
A few questions that I remember:
- How to deal with the paradox of 'promoting' something and the spontaneous nature of web2.0 conversations?
- Where are the spontaneous online conversations about development cooperation or our topics taking place?
- How are trusted sources constructed within web2.0?
- Is there prove that using web2.0 tools works to create 'draagvlak'?
- and... where to start?
Talking about where to start I showed a few people the graph of museum2.0 about how much time does web2.0 take? On the techsoup site Jacob Colker answers the question: "If my nonprofit were to start using only one of these (web2.0) technologies, which one should we adopt?" Jacob's answer was 'start blogging'. For draagvlakversterking I'd say: start following what's discussed about your organisation, your campaign or your causes online, using tools like technorati (for blogs) or socialmention.
Some interesting web2.0 examples that I learned about (or already knew) in the context of 'draagvlakversterking', with a few exceptions Dutch-based:
- Doenersnet ( a ning platform started by OXFAM NOVIB)
- 1procentclub ( a social network for people who want to devote 1% of their time)
- Helpalot (a social network for charities)
- JongOS ( a ning platform for professionals in development cooperation)
- KIVA (lending directly to enterpreneurs in the south)
- Nabuur (neighbours al over the world helping each other)
- Our future network on Hyves by Pax Christi
- HIVOS blogs (on their website)
- HIVOS.net (Knowledge integration, learning and capacity building for development)
- Dederdekamer (for concerned citizen)
- Change.org (gathers people around causes)
- Couchsurfing ( a worldwide network for making connections between travelers and the local communities they visit)
- Voordewereldvanmorgen (Heb je een goed idee waarmee je bijdraagt aan de wereld van morgen?) via Rolf Kleef
- Geefsamen (Start je eigen actie voor een goed doel)
- Endpovertyblog (daily log of experts from around the world promoting the Millennium Development Goals and the global fight against poverty)
- Een (Samen maken we een einde aan armoede)
Great to notice that Doenersnet and JongOS make use of the easily available NING service rather than building their own (expensive) social network site. Other interesting examples?